Pocketbooks

This pocketbook explains how you can apply non-verbal communications techniques to build rapport, motivate and persuade people, and improve your interpersonal skills.

The Icebreakers Pocketbook is for those people who train others. It contains over 40 original activities - so-called icebreakers and scene-setters - that will enable trainers to add impact to their training workshops.

Drama-based activities encourage high levels of cognitive activity. This title presents a range of techniques for teachers, including drama games, and moving through chapters on narrative, character, stylization, analogies, and dilemmas.

March 2014 marks publication of the 2nd edition of the Training Evaluation Pocketbook which explains - succinctly, visually and with abundant informative examples - how to measure training results. In order to 'demystify' the process of evaluating training events, the pocketbook identifies nine possible outcomes to measure: reaction to training, satisfaction with the way training was organised, knowledge acquisition, skills improvement, attitude shift, behaviour change, organisational results, return on investment and psychological capital.

Written from the perspective of the appraisee, this text encourages readers to take charge of their own career development by preparing for, and properly using appraisals. It covers such topics as appraisal structure, how to prepare for them and types of questioning.