-Business & Investing

Learn the fundamentals of financial language so you can make better financial decisions. This complete and easy-to-digest guide to financial jargon will show you how to understand finance, how to speak financial language, how to make better financial decisions and will show you how financial decision making affects you.

Finance Plain and Simple  is for everyone who will need to make financial decisions throughout their lives - be it about pensions, savings, mortgages or investments.

Ruthlessly focus on what's convenient for customers, not what's convenient for you

Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied.

Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't.

Relationship Economics isn't about taking advantage of friends or coworkers to get ahead. It's about prioritizing and maximizing a unique return on strategic relationships to fuel unprecedented growth. Based on the author's global speaking and consulting engagements, Relationship Economics reveals that success comes from investing in people for extraordinary returns. This revised and updated version explains the three major types of relationships—personal, functional, and strategic—and how to focus each to fuel enterprise growth. It introduces new concepts in relationship management, including the exchange of Relationship Currency, the accumulation of Reputation Capital, and the building of Professional Net Worth.

Do you want to be more productive and enjoy your work more fully? The Now Habit at Work, written by top performance expert Neil Fiore, reveals how true time management goes hand-in-hand with greater ease, well-being, and success in business and life. Whatever your occupation, Fiore’s proven tools will empower you to overcome procrastination and workaholism, and engage your full creative potential on the job.

Adapting the principles of Fiore's bestselling The Now Habit to the unique challenges of business settings, The Now Habit at Work provides you with a complete, no-nonsense program to build effective self-management strategies. You'll develop the focus of a champion, the ability to bounce back from setbacks, and the habit of problem-solving your way around obstacles and doubt.

Get a practical, actionable, three-step process to build and leverage important relationships

Most people know instinctively how to build positive, long-lasting relationships with spouses, friends, and even co-workers–but few of us know how to consciously and systematically build and maintain positive business relationships. For years, The Relationship Edge has successfully shown people how to build personal relationships and repair damaged ones with a proven three-step process.